Returns & Exchanges

At BMC USA Corporation, we strive for your complete satisfaction with every purchase. If you are not entirely happy with your order, we offer a straightforward 30-day return policy for most items in their original condition.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal or contact our customer support team with your order number to request a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all tags, manuals, and accessories are included to qualify for a full refund.

• 3.
  Ship the Item

  Affix the provided prepaid shipping label or use your preferred carrier to send the package back to our central distribution facility.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.